Refund policy
Refund Policy
We want you to love your purchase. If something isn't right, here's how our refund process works.
Returns
You have 30 days from the date you receive your item to request a return. To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.
How to Start a Return
To start a return, contact us at bellegiftingshop@gmail.com with your order number and reason for return. We will respond with return instructions. Items sent back without first requesting a return will not be accepted.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or refund at no additional cost to you.
Non-Returnable Items
Final sale items and gift cards are not eligible for return or refund.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Contact Us
If you have any questions about our Refund Policy, please contact us at bellegiftingshop@gmail.com.